Ahead Nero Burning Rom - [14] :: Программы :: Компьютерный форум Ru.Board

ShIvADeSt: Проблема 99,9999999999999....% не в Нере. Она воспринимает только те скорости, которые РЕАЛЬНО поддерживаются приводом. Если привод должен поддерживать 24-ю для РВ, на РВ написано 32, а реально позволяет писать на 10, то это, скорее всего, значит, что надпись на РВ элементарно врёт. Наверное, левак какой-нибудь?

А у меня вопрос: получил сегодня письмо от ТекСаппорта Неры, с которым не так давно переписывался по поводу бага с некорректным отображением многословных названий файлов в аудио-проекте. Мне кажется, что письмо не имеет никакого отношения к этому багу. Текст таков:
Цитата:

Dear valued customer,

thank you for your email.

Please e-Mail me the infotool.txt after you executed the clean tool.

Important note: You can only start the GeneralCleanTool if you have Administration Rights on your PC!
(If you are not an Administrator an error message occurs)

First make sure you have your Nero 5 or Nero 6 serial key to install Nero/Nero Express with. It should look like 15xx-xxxx-xxxx-xxxx-xxxx-xxx or 1A23-xxxx-xxxx-xxxx-xxxx-xxxx.

The Serial key should be located on the inside of the Nero Jewel case, or on the back of the paper sleeve the Nero CD came in.
You can also go into your “Registry”, and go to ‘HKEY_LOCAL_MACHINE\SOFTWARE\AHEAD\NERO BURNING-ROM\INFO’, obtain your Nero serial key from here.

Also all the Plug-ins will be removed with this tool. So please make sure you have saved any plug-ins you purchased separately, so you can re-install them afterwards.

Then download the GeneralClean Tool to your Desktop:
ftp://ftp9.nero.com/attach/General-CleanTool.zip

Unzip the file with WinZip or WinRar and then double click on the EXE file to run it.
Select 'Clean All' option and then click on the 'Clean' button to uninstall all Nero products. Then reboot your system. It will clean the registry and remove all Nero entries.

After that, download and install the latest Nero/NeroExpress version from our website at www.nero.com using your Nero serial key to unlock from Demo mode.

For Nero 5.5 use this link:
http://www.nero.com/us/631933457317970.html
For Nero 6 use this link:
http://www.nero.com/us/nero-up.php

InCD 3 or InCD 4 can be removed completely under Win 9xx after a reboot.

The GeneralCleanTool recognizes if a program is still running and will request a shut down so it can remove files associated with a program after a reboot.

Download infotool.zip from ftp://ftp9.nero.com/attach/infotool.zip
Extract the zipped files onto your hard disk using WinZip or WinRar.

Start InfoTool.exe by double-clicking it.
Once the progress bar has moved completely to the right, the
Infotool's interface will appear.

You can access the Nero Infotool save option by clicking the diskette icon (on the top beside the white field in which you can select drives).
Use the 'Save' button (bottom left), save an ’infotool.txt‘ file so that we can locate the source of the error.
When saving, it is important that all the boxes are checked.
It is only in this way that we can obtain all the important information.

Please attach the ‘infotool.txt’ to your email, so that we can analyze it.

Best regards

Armin Kurrle
Support
________________________________________________

Что бы это значило?

Модерирует : gyra, Maz
Widok (23-10-2005 21:01): лимит страниц продолжаем здесь	Версия для печати • Подписаться • Добавить в закладки
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