ERROR 200 | Input Paper Sensor was not triggered - Paper may be jammed at the sensor. Remove toner cartridge for better access to jammed paper. Paper not being picked up check paper tray & pickup rollers |
ERROR 21 | The exit sensor was not made in time after the input sensor as made. |
ERROR 22 | The exit sensor was not unmade in time. |
ERROR 23 | Jam at the duplex unit. Paper is either not leaving the duplex entry sensor in time or not making or unmaking the duplex exit sensor in time. See “Duplex” on page 2-16 |
Error 24 | The defined paper size is too short to print data as formatted. |
Error 25 | Input sensor made at wrong time. May be due to the paper feeding manually while motors running and previous page in path. |
Error 26 | Duplex unit is installed but paper tray is not sensed. |
Error 27 | Envelopes/paper loaded are wrong size. |
Error 28 | Input sensor not made after pick attempt. Tray is empty or not installed, paper jam in entry throat, or printer is requesting a manual feed. |
Error 29 | The output bin sensor has not been unmade.See “Output Bin Sensor” on page 2-22. |
Error 30 | 30 Top Cover Open or Print Cartridge Missing Make sure the spring-mounted pin on the printhead shroud is installed properly and that it is detected by the ramp on the print cartridge as the cover closes. The pin should enter the tower on the HVPS and depress the cover switch. |
Error 32 | 32 Wrong Print Cartridge installed The installed print cartridge is not supported by the Optra printer. |
Error 37 | 37 Insufficient Collation Memory Memory is too full to collate the print job. |
Error 38 | 38 Memory Full Memory used to store pages is full. To verify that the printer recognizes all the installed memory, go to the user menus and print the “Print Menus” test page. Make sure the memory shown on the printout matches the installed memory. |
Error 39 | Page too complex to print.To verify that the printer recognizes all the installed memory, go to the user menus and print the “Print Menus” test page. Make sure the memory shown on the printout matches the installed memory. |
Error 43 | Font card format not supported by printer. |
Error 44 | Defective font card installed in font slot. |
Error 47 | 47 Font Card Removed While Printing Printer needs data on removed card. |
Error 52 | Flash Full - Not enough flash memory for data requested to be stored. |
Error 53 | Unformatted or Defective Flash - Flash problem at POR or while attempting to write. |
Error 54 | Serial Error - Framing or parity error on serial. |
Error 58 | Duplex Not Attached Duplex is electrically connected but no longer mechanically attached, and printer top cover is closed. |
Error 59 | Duplex Cover Open Top cover of duplex unit is sensed open. |
Error 62 | Disk Full Not enough disk space for data that has been requested to be written to disk. |
Error 63 | Unformatted or Defective Disk The printer will ignore a disk it senses as defective. Run the Quick Disk Test. If the test fails, the disk is defective or the data on track1 is bad. If the Quick Disk Test passes but the disk does not work, run the Disk Test/Clean (2 hr. test). Replace the disk if instructed by the operator panel. |
Error 7X | Network Card Codes These user codes are documented in various network card user manuals. See “Network Wrap Tests” on page 23. |
Error 80 | Network Card Codes These user codes are documented in various network card user manuals. See “Network Wrap Tests” on page 23. |
Error 80 | Printer has reached 200,000 prints without maintenance count reset. Install maintenance kit and reset maintenance message |
Error 88 | Toner Low Toner sensor detects low toner. |
Error 90X | Software Error Unrecoverable software error. If one of these errors appeared during POST, or while the printer was idle (not printing or receiving data), or while trying to print one of the internal test pages, replace the system board. If the error appeared while sending a job from the host to the printer, turn the printer off, then turn it on and try again. |
Error 917 | Transfer Roll Error Cannot start servo operation. Verify correct cable connections from the Engine board to the HVPS. Make sure there is continuity between the transfer roller and its contact on the HVPS; replace the transfer roll if the continuity is correct. If there is no continuity, make sure the HVPS contact returns to its upward limit when depressed, and make sure the left bearing of the transfer roll is making proper contact. |
Error 920 | 920 Fuser Error Fuser is below temperature while printing. |
Error 921 | Fuser is below standby temperature when idle. |
Error 922 | Fuser failed to reach standby temperature. |
Error 923 | Fuser is too hot while printing or when idle. |
Error 924 | 924 Fuser Error - Open circuit detected in thermistor circuit. |
Error 927 | Fan Stalled Check fan for binding or defective bearing - Replace Fan |
Error 928 | Erase lamp assembly missing or disconnected |
Error 931 | Printhead error - No first sync |
Error 932 | Lost hsync |
Error 934 | Printhhead Error - Lost Lock condition |
Error 935 | Printhead Error - Mirror motor unable to reach operation speed Check cables, look for chafing or damage to ribbon cable at sharp bends around rear cover. Replace printhead or ribbon cable. |