Jetico BestCrypt - [4] :: Программы :: Компьютерный форум Ru.Board

Насчет ошибки "BestCrypt Disk Driver Service does not respond" при загрузке компа или запуске программы. У меня стоит 7.20.2 и WinXP SP2.
Инструкции, данные Fktrc не помогли

Обратился в службу поддержки Jetico. Их ответ таков:

"The "BestCrypt Disk Driver Service does not respond" error appears when Windows could not load BestCrypt drive. Usually re-installation of the software helps to solve the problem,
because in most cases it occurs because the driver's file was occasionally deleted, or corresponding settings in Windows Registry were erased. It happens also when previous version of BestCrypt was uninstalled and then new version was installed at once, WITHOUT REBOOT.
Usually BC installation program correctly replaces previously installed BestCrypt components, but if you encounter the "does not respond" problem, let me ask you to make slightly more complex procedure:
1) uninstall BestCrypt using 'Add/Remove Programs' utility;
2) reboot computer;
3) Would you please re-download the latest version of the software from our WWW-site http://www.jetico.com/bcrypt7.exe
4) install the software again.
If it does not help, please write me again, I will suggest another solution."

Этот солюшен не помог

Тогда они ответили следующее:

"Обычно такая проблема решается "чистой" инсталляцией. Но у меня есть в запасе ещё одно возможное решение. Это решение нашёл один из наших пользователей некоторое
время назад:
> I investigated this a bit further and I found the problem, the problem
> was that the file c:\windows\system32\drivers\bcbus.sys was encrypted
> with EFS. When I removed the EFS encryption and re-booted my machine
> everything worked fine.
> The question is now, why was this file encrypted with EFS? What was
strange was that all the other drivers
> (bc_fish.sys etc) were not encrypted in c:\windows\system32\drivers.
> However, the only thing that I can think of is that my temp directory
> (TEMP=e:\julian\Temp TMP=e:\julian\Temp) is a directory encrypted with
> EFS.
> Hence my guess is that for some reason you have some special treatment
> of bcbus,sys that causes it to be copied to the temp directory before
> being copied to the drivers directory? If this is not the case then I
> have no explication of why this 1 file was encrypted with EFS in the
> drivers directory.
Таким образом, пожалуйста, проверьте, включено ли шифрование временной директории на вашем компьютере. Нужно нажать правой кнопкой на директорию,
открыть "Свойства", нажать кнопку "Advanced" и посмотреть на флажок "Encrypt contents to secure data"."

И шифрование у меня тоже нигде нет. Проблема осталась. Кто-нибудь еще знает как решить эту проблему?

Модерирует : gyra, Maz
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