Exception
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new yorik ...для каких действий?
Connecting to the AP
Use a straight-through cable with 9-pin-male to 9-pin-female connectors to connect the COM 1 or COM 2 port on your computer to the RS-232 port on the AP.
Open a terminal-emulation program on your computer.
Note: These instructions describe Microsoft HyperTeminal; other programs are similar.
In the Connection Description window, enter a name and select an icon for the connection and click OK.
In the Connect To window, use the Connect using pull-down menu to select the port to which the cable is connected, then click OK.
In the Port Settings window, make the following settings:
Bits per second (baud): 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow Control: Xon/Xoff
Click OK.
Press Enter.
Resetting for Boot-Block Versions 1.01 or Earlier
Follow these steps to reset your AP if the boot-block version on your AP is version 1.01 or earlier.
Having connected to the AP, click OK and press Enter.
When the Summary Status screen appears, reboot the AP by unplugging and then replugging the power connector, or by pressing CTRL-X.
When the following message appears, press ESC:
Type <esc> within 5 seconds for menu
Copy the AP's installation key to the AP's DRAM by performing the following steps:
Press C to select Copy file.
Press 1 to select DRAM.
Press the selection letter for AP Installation Key.
Note: If the list of configuration files contains the file, VAR Installation Key, you must copy that file to DRAM along with the installation key. Copy the VAR installation key to DRAM by pressing C to select Copy file, then 1 to select DRAM, and then the selection letter for VAR Installation Key.
Reformat the AP's configuration memory bank as follows:
Press ! (SHIFT-1) to select FORMAT memory bank.
Press 2 to select Config.
Press upper-case Y (SHIFT-Y) to confirm the FORMAT command.
Copy the installation key back to the configuration memory bank as follows:
Press C to select Copy file
Press 2 to select Config.
Press the selection letter for AP Installation Key.
Run the AP firmware by pressing R to select Run and then selecting the letter for the firmware file that is displayed. The following message appears while the AP starts the firmware:
Inflating <firmware file name>
When the Express Setup screen appears, begin reconfiguring the AP using the terminal emulator or an Internet browser.
...для этих действий нужен привилегированный режим?
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(( кто может реально помочь.. то что в Сервис центре помогут понятно .. но хочится самим разобратся. 
